Everyone is welcome to join Hong Kong Motor Club, regardless of whether you are a car owner. You can apply online or fill out the application form. Applicant must provide accurate information, otherwise the application will not be processed. Please also provide the soft copy of the vehicle registration document if you would like to enjoy vehicle related offers.
Everyone is welcome to join Hong Kong Motor Club, regardless of whether you are a car owner.
Each member can only hold one membership account. Member can add multiple vehicles under his/her account by providing the vehicle registration documents.
Normally, it takes about 15-20 working days to complete the processing of applications.
Members can use either the registered email or mobile number and your own password to login after authentication. Password must be a combination of letters and numbers with no less than 8 digits.
Go to login page and click Forgot password. Enter your email address or mobile number and we will send you a one-time password. Enter the OTP and create a new password.
If you cannot complete the “Forgot password” process, please notify us via Enquiry Form, email to email@example.com or call our Member Hotline at 2216 8268 during office hours.
Member can earn one bonus point for every dollar spent on repair or maintenance at Dah Chong Hong Motor Service Centres. Bonus points earned from different vehicles will be counted collectively under the same membership. All expenses under Fleet Service Contract or paid by third party (e.g. insurance company) will not be entitled to earn any bonus points. All bonus points earned will be displayed in your account on the following working day.
Bonus points can be used for gift redemption at bonus point gallery or as cash at DCH Motor Service Centres, every 250 points equal to HK$1.
The validity period of the bonus points is 24 months upon consumption date. All the bonus points must use before expiry date.
Hong Kong Motor Club membership is divided into five tiers: Blue, Silver, Gold, Platinum and Diamond. Each tier offers its own unique privileges, including exclusive online shopping offers and motor service discounts. For details, please refer to Member privileges .
Membership tier only apply for private car in membership account.
To upgrade your membership tier, your registered vehicles need to perform regular maintenance service (including the new vehicle check-up in the second month after car delivery) at Dah Chong Hong Service Centres at least twice in every 12 months from the membership join date. Membership tier will be maintained at the same level in the following year if regular maintenance service has been performed once. Please refer to Membership tier for more details.
You do not need to cancel your membership if your car has been sold. Everyone is welcome to join Hong Kong Motor Club, regardless of whether you are a car owner.
We accept payment by credit card (Visa / Mastercard) orWeChat Pay.
Free delivery for e-Shop order exceed HK$1000 (calculated based on the discounted amount; excluding remote areas such as Tung Chung, Ma Wan, Discovery Bay, and outlying islands). The shipping rate will be determined according to the parcel’s actual weight or the volumetric weight, whichever is greater. Please refer to https://bit.ly/sf_expressrates for details.
All confirmed orders cannot be cancelled; cash or redeemed bonus points are non-refundable.
No, Bonus Points Gallery and e-Shop orders cannot be combined for check out and delivery.
No, gift redemption is only valid on or before the expiry date. For expired gift collection, redeemed bonus points are void and cash is non-refundable.
No, all cash vouchers must be used before expiry date and cannot be reissued.